Your contact details and medical records are stored in compliance with The Data Protection Act (1998). They are only accessible to members of staff who require access, and who have been CRB/DBS checked. We only use the information we store in relation to your dental treatment.
In accordance with The Data Protection Act (1998), patients have the right to view records about themselves. We can supply information once we receive a request in writing from the patient the records are about.
Wyndcott Dental Centre collects and uses your email address in order to send you reminders about appointments and NHS Friends and Family Test surveys. We may also send information about special offers or other treatment information from time to time.
Please do not send confidential or sensitive information to us via email. We cannot guarantee the security of email communications. If you do send information to us, this will be considered as permission for us to continue a conversation by the same method.
While every care is taken to correctly enter your email address, it is very important that you write carefully – it is easy to misread an email address which could result in your reminders being sent to the wrong person. In particular, please be careful with the following characters: . _ –
Wyndcott Dental Centre collects and uses your mobile phone number to communicate with you about apointments. We also use the number to reminders about appointments by SMS, and to invite you to take NHS Friends and Family Test surveys.
If you change your number, we will continue to send messages to the old number until we are updated by you. This could lead to appointment information being sent to the wrong person. If you do not want us to send SMS messages to your mobile number, please leave the SMS box on your medical history form blank.
Your personal information is shared with the NHS by secure means if you are an NHS patient. This is a mandatory requirement of providing NHS services.
If you are referred for treatment to another provider, then we will send your personal information to that provider in order for them to process your referral. If you have given us permission to use unsecured email for this purpose, we may send your information by this method.