Coronavirus (COVID-19) information

How do I see my dentist now ?

Please respectfully note that we will be operating strictly by appointment only. We will not allow walk-ins due to social distancing measures.

You will need to contact the practice and go through our routine triage procedure. We can be reached by phone, email, or via our website.

When you arrive

Please do not come into the practice until called. Let us know you have arrived by calling, or signal through the window.

We advise that you wear a mask at all times while inside the dental practice and only remove your mask at the request of the dental professional.

We will continue to check your temperature and if this is above 37.8C, you will be advised to rebook your treatment and to follow government guidelines. Please do not arrive more than 5 minutes early for an appointment due to social distancing guidelines.

Deposits

Any treatment that was delayed because of COVID-19 will still be carried out when it becomes safe to do so, and deposits will not be lost.

Any treatment that is cancelled and has been paid for has been recorded and payment can be left as credit. If you prefer to receive a refund we only have the facility to do this in person and is best arranged in advance.

I am due a checkup, will I be deregistered ?

No. If you do not come to the practice for several years, then we will consider deregistering. Nobody who is unable to attend due to the current situation will be deregistered.

We apologise for any inconvenience but hope that measures introduced by the UK government and health regulators will bring a more rapid return to normal with less serious health issues than we would otherwise see. We thank you in advance for your understanding.

What do I do if ..?

Go to Accident and Emergency if you have…

• Facial swelling affecting your eyes or your breathing, or that means you cannot open your mouth more than 2 finger widths.
• Trauma (something hit you, or you hit something) that caused loss of consciousness, double vision, or vomiting.

Call Wyndcott (daytime) or NHS 111 (evening/weekend) now if you have…

• Face swelling extending to eye or neck
• Bleeding after an extraction that does not stop after 20 minutes of applying pressure with a clean handkerchief
• Bleeding after trauma (something hitting your tooth)
• A broken tooth causing pain or a tooth knocked out
• Toothache that stops you from eating or sleeping, or toothache with swelling or a fever, and you cannot manage this with painkillers

Call Wyndcott for advice if you have…

• Loose or lost crown, bridges or veneers
• Broken, rubbing or loose dentures
• Bleeding gums
• Broken, loose or lost fillings
• Chipped teeth that do not hurt
• Loose orthodontic wires